Emotional Intelligence

The 50-Minute Manager Series is crafted to cover critical business and professional development topics in the shortest time possible. Our easy-to-read and easy-to-understand format is versatile—perfect for self-study, classroom training, or office workshops. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain essential skills.

In today’s workplace, intellectual and technical skills alone aren’t enough to assure success. Emotional intelligence is a vital skill that allows you to connect with others, whether one-on-one or in groups. People who are emotionally smart minimize personality conflicts, remain in control under stress, and find greater satisfaction in both work and life.

Course Objective

By completing this book, you will be able to:

• Describe the benefits and challenges of applying emotional intelligence.
• Access tools for assessing personal and organizational strengths and areas for improvement.
• Build core skills for developing emotional intelligence.
• Understand strategies and examples for using emotional intelligence in business, social, and family settings.

Course Content

Part 1: Introduction to Emotional Intelligence

• What Emotional Intelligence Means
• The Need for “People Smart” Strategies
• Assess Your Emotional Intelligence
• Five Emotional Intelligence Skills
• Part Summary

Part 2: “Think Smart” Strategies

• Making the Choice to Think Wisely
• Strategy 1: Self-Awareness Skills
  • Use a New Mental Script
• Strategy 2: Optimistic Thinking
• Part Summary

Part 3: “Be Smart” Strategies

• Three Keys to Success
• Strategy 1: Social Skills
• Strategy 2: Emotional Control
• Strategy 3: Flexibility
• Part Summary

Part 4: “Work Smart” Strategies

• Six Strategies for Smart Organizations
  • Strategy 1: Practice Organizational Self-Awareness
  • Strategy 2: Develop Social Skills
  • Strategy 3: Foster Optimism
  • Strategy 4: Encourage Flexibility and Problem Solving
  • Strategy 5: Model and Encourage Emotional Control
  • Strategy 6: Support Teamwork
• Part Summary